“With the continued fall-off in the economy, we continue to do better than most as American Management forced us to look at everything, and taught us to not only reduce costs but also to “terminate” customers when necessary. Thus while revenues have declined 25%, our margins have increased 12% and I know we would not have made it through the downturn the last few years without what I learned from American Management Services years ago.”

Fritz Steck, Winthrop Supply Company, Inc., Indianapolis, IN  

“Cash Flow, Flash Reports and Financial Analysis gave us the tools to understand and handle our financials better. We learned we are not the owners we should be and have made many adjustments.”

Brett Cuthbert, Cuthbert Greenhouse, Inc., Groveport, OH

“It’s like nasty medicine….it is good in the end.”

Terry O’Donnell, STC Services, Allentown, PA

"American Management Services moved us into a system oriented management style which continues to help us grow."

Richard Dennis, Die-Tech, York Haven, PA

“We were teetering on the edge of extinction. Fortunately, AMS came in, helped us a great deal and literally brought us back. We went from a 1 – 1.5% net profit at the end of each corporate year to a 10% net profit. Would I ever work with them again? Absolutely. I thought what they did with us was fabulous.”

Mario Bruni, Bruni & Campisi Plumbing Heating and Air Conditioning, White Plains, NY

“Everything was important in the project we undertook with American Management. It all worked together to give us what we needed. We received better work procedures and financial analysis. We now have a better understanding of net profit and how to get to it.”

John Kurtinecz, J.P. Lilley & Sons, Inc., Harrisburg, PA

“We hit a ceiling. We had a couple of great years but hit a point where we started to fall back. AMS took every aspect of the business process and broke it down to the tiniest level. Then together we built it back up. They worked with every person in the company, helped us develop policies and procedures, created a great way for us to collect our money in a more timely fashion, and took the company another step to where we were able to get through that ceiling and actually be very profitable over the next few years. The best part was we got paid back within a year.”

Frank Rudilosso, Medigas Life Safety Group, Long Island, NY

“We were looking to retire. Even though we had profits we were looking for it to be more profitable than it was. We were looking for techniques to pass on to our sons who would be managing and running the restaurants. AMS came in and said this is what you need to be doing, provided plate costing tools and an eight week forecasting tool. They told us how to do the labor cost and food costing with computerized tools, gave some job descriptions and created an employee manual and service manual. They increased our profits, and our profits have been growing even in this down time when a lot of companies are going out of business. Now our profits are up 12% over last year so we’re pleased with what they’ve done for us. I wish that the business can continue to be successful for our sons so they can continue to provide for their families as we’ve provided for our family. American Management has helped us to accomplish that.”

Ruth Ann Funk, Funks Family Restaurants, Palmyra, PA

“When we had AMS come in we were at a point of transition. The ownership group was getting older. A decision had to be made on how we were going to handle the next 10-15-20 years. They helped us to evaluate and basically reengineer the organization to help us become a high performance company for the future. The return on investment is that we went from a $13 million company to a $20 million company within one year. They provided us with the tools to enable us to identify some of the improvements we needed to make in the company, make the investment, and see the return. In 2006 we turned just under a 7% net profit, in 2008 we got to about 8%, and in 2009 our net profit was about 12%. It’s made us a better company.”

Gary Ellenberger, Container Research Corporation, Glenn Riddle, PA

“Having gone through the process we would, without question, do it again if we were in the same position as when we started. Brake Service has been given the tools to become a first tier organization and to remain one. We would be glad to recommend the whole team at American Management Services to any clients who are in need of revamping their business to maximize potential, performance and profitability.”

Steven Prigal and Brian McQuade, Brake Service, Inc., Garden City Park, NY

“In March 2009, we were awarded the New England Dodge Dealer of the Year Award by Chrysler Corporation. I tell my fellow dealers this was due to our working with American Management Services in 2008. We have generated improved profit of over $500,000 and have realized a return on our investment in excess of 1000%. We would have not believed this to be possible at the onset of the project.”

Gerry Good and Tim Good, Good Brothers Dodge, Weymouth, MA

“American Management Services understood what was required and immediately worked to develop an approach to improving our business, yet being appropriately sensitive to the nuances and unique characteristics of a business that at its fundamental core, is an extended family business. American Management provided much guidance and business counsel addressing many issues that required a balanced understanding of good business practices and family business needs.

We have begun implementing recommendations that will yield us increased profitability and attendant cash flow aggregating more than $2,393,918 over the next three years. Where the economic conditions may result in a reduction in our sales, our company is positioned to maintain a relative positive profit performance level.”

D.J. Ciliotta, Old County Ceramic Tile, Co., Inc., Westbury, NY

“Though profitability was an important goal, we may have valued the second key element as the most important to the ownership. Quality of life! We worked extremely hard and long at this business. There were many sacrifices over and above the financial risks that we had taken. Our families are extremely important to both of us and we needed to find the time to be better spouses and parents. This process has allowed us to spread responsibilities around throughout our company, so that we are not so integral to every aspect of the day-to-day operations. It will take time, but for the first time in at least 10 years, we see that out company will be able to run someday without us here for a couple of weeks or more.”

Jim Rowland and Andy Hoffman, Rowland Printing, Phoenixville, PA

“Wirco recently completed 750 hours of consulting with American Management Services. The process focused on every facet of our company, with the expressed intent to increase profitability. We have always been a profitable company so I was initially concerned with “why do we need this?” The answers started flowing after the survey was completed. No matter how outstanding you think you are. You are leaving profit on the table.”

Chad Wright, Wirco, Avilla, IN

“I received exactly what I intended to receive in an effort to improve our organization with regard to understanding of employee responsibility and accountability. In the short time of gradual implementation, I have seen marked improvement in employee productivity, responsibility and accountability. I now know that our employees will be able to make our company more profitable as they become to understand that their results above and beyond the minimum standard will not go unnoticed by our management team.”

Michael Beeter, BRI Roofing & Sheet Metal, Inc, Haslet, TX

“Our business will never be the same. The services provided by American Management Services were worth every cent we spent on the project and I would wholeheartedly recommend American Management Services to any company looking to take advantage of their market position.”

John Somerville, Restor Telcom, Inc, Leesburg, FL

“Over the past several months working with members of management, American Management Services, has identified over $1.3 Million in Actions for Profit improvement. This exceeded our expectations established at the beginning of the project. As we have begun to implement these actions, we have seen immediate improvement in cash flow, overall profitability and strengthening our ability to operate on a sustainable basis in the future.”

Douglas Pincus, Mbop Marks Bros. Office Products, Inc, Greenwich, CT

“We at CoTs are in sincerest appreciation of the highly capable and professional experts at American Management Services. In addition to finding, recommending, implementing, and following through on numerous tough profitability solutions, American Management Services consultants made time to mentor owners, officers, and managers. Their positive attitude and personable manner are indeed value-added benefits for which we had not bargained.”

Manuel Sosa Jr., COmputing Technologies, Inc., Fairfax, VA

“As a sixty-six year old company facing succession issues after the death of the controlling family member, we were faced with many challenges. American Management’s team not only identified these challenges but also designed and implemented business plans to address each one. I am certain that following the plans set forth during this process will prove successful in our future and will enable us to attain almost $2,778,000 in increased profitability over the next three years.”

Michael Arnold, Arnold’s Factory Supplies, Inc., Baltimore, MD

“Many of these changes have been difficult; indeed, some have been grievous. Satisfaction comes in how we now look at our business differently: We no longer rely upon intuition and years of experience; we are focused instead on defining the desired results and implementing our newfound tools to absolutely achieve those results. With the supporting procedures and reporting mechanisms now in place, we are confident about and eagerly anticipate the million-dollar return on investment identified.”

Douglas H. Wade, Jr., Wade’s Dairy, Inc, Bridgeport, CT

"...I was attracted to American Management Services because you had received strong recommendations from other businesses that had used your services and implemented your systems. I was also particularly interested in American Management's strong emphasis on making changes to the business that dramatically improve the financial returns to the owner...The bottom line is that over the next three years, through implementation of the various American Management initiatives in marketing, accounting and operations, an additional $4,000,000 will be generated in increased profits.

I would recommend American Management most highly to any business owner who sincerely wants to improve the operations and profitability of his business. Thank you to the American Management team for helping me greatly improve my business and its profitability and to make it a much stronger business for the future..."

 Michael J. McCarthy, Riparius Construction, Inc., Hunt Valley, MD

“Over the past five months American Management Services has identified $1.5 Million in Actions for Profit improvement and many organizational improvements. As we have implemented these actions, we have seen the forecasted improvement in revenue, profitability and the impact on cash flow. Without the advice and assistance from American Management, it is hard to imagine how we would be able to handle the growth this year.

We look forward to have American Management continue to monitor our management and to monitor our progress over the next three years, in order to accomplish our long-term goals and objectives. In this regard, we would highly recommend to others American Management's ability to work through complex issues, business uncertainties and organization issues."

Laurence Kahn, Odyssey Automotive Specialty, Wharton, NJ

 "...It is an eye opener to see our achievement in revenue growth, which placed us in the upper 10% of Independents nationally…Regarding profit improvements, [American Management] has identified $192,000 annually in the areas of food, crab, beverage, and labor cost areas..."

Dave Kaufmann, Kaufmann’s Tavern, Gambrills, MD

"...After twenty-five years in business we have a good company with long-term dedicated employees, but we needed professional guidance to better compete in today’s market. During the course of the project, we implemented a sales management and incentive compensation plan, established job cost reporting using actual cost to track profit margins, and put in place a predetermined profit plan with profit sharing… [we] are starting to see some savings from your Actions for Profits. I feel that with a strong commitment by all employees we will achieve the identified three-year return on investment of about $904,950..."

Glenn R. Conklin, Coastal Heating & Air Conditioning Co., Inc., Annapolis, MD

"...I want you to know that American Management Services saved my sanity and showed me how to improve the cash management and profitability of my business... Now, our cash is under control, we have improved profits and we have strong financial controls. I have increased my compensation 15% and we have identified annual cost improvements totaling as much as $215,000.

[American Management] identified our weaknesses, helped us set goals, and then helped put a plan and accountability method into action. The dead wood on our staff surfaced fast; they were not prepared to be held accountable for their performance…

We were headed out to sea with no sail and no chart. [American Management] helped us develop a plan, and then implement it..."

Trudy A. Abood, Chalifour’s, Manchester, NH

“We had engaged a consulting group about fifteen years ago, and the results were less than impressive. There were lots of charts, programs, processes and slogans on paper but little in the way of practical implementation. Frankly, I was wary of going through the process again. After talking with a number of existing clients of American Management Services, however, we decided to take the plunge. And am I glad we did. We were told, perhaps warned is a better term, that the process is not without pain and lots of hard work, but the results are certainly worth the effort.”

Donald E. Jacobs, Morris Kreitz & Sons, Inc. Wyomissing, PA