“The plans will be instrumental in motivating our managers and employees to focus on profit objectives.”
The survey and management consulting project conducted by your team at American Management Services has postured our company for a very bright future. Your Consultants, Jim Linkenauger and Herb Bachelder, helped us implement and plan the implementation of initiatives that we expect to return in excess of $1.2 million over the next three years. This far exceeds the cost of the project.
Among the major accomplishments of the consulting project was the restructuring of the management of Edmar to give us a much more responsive organization with clear accountabilities and lines of responsibilities.
During the project we implemented a new inventory control methodology to more effectively utilized the computer software reporting to trigger purchasing decisions. This has allowed us to significantly reduce inventory levels without negatively impacting our customer service.
At the inception of the project, our warehouse was not organized in the most efficient manner. We made significant improvements to the warehouse layout, product flow and our picking processes to enable better productivity and logistics.
We also implemented significant improvements in our service department to establish hour targets for repair work and reporting that creates accountability for performance.
We are in the process of implementing a Pay for Performance plans that we refined and tailored to meet specific objectives. The plans will be instrumental in motivating our managers and employees to focus on profit objectives. This creates a win-win situation that has our employees excited about making the Company and themselves more successful. Your consultants, Jim Linkenauger and Herb Bachelder handled themselves very professionally and they were able to find solutions to many difficult situations during the project.
I would be glad to recommend your consulting team of Jim Linkenauger and Herb Bachelder and American Management Services to any prospective clients.
Harry Itzkovitz, CEO
50-05 47th Avenue,
Woodside, NY 11377