Kinsale Contracting Group Inc.
The consulting work performed by American Management Services for Kinsale Contracting Group is concluding this week and this letter is to acknowledge that the work done by the consultant for us, Steve Mullins, met and exceeded our expectations and accomplished the essential items in our engagement agreement, namely:
Restructuring of the entire office, scheduling, bookkeeping, billing and collections functions.
Reorganizing the Warehouse and equipment function and bringing in new barcoding asset controls.
Improving the field reporting and Project Mgt. methods and more oversight by owners of the PM’s.
Dashboard controls for owners to manage by omission on a higher level.
Your consultant was thorough, persistent and did not give up to persuade the owners at Kinsale to make the changes needed in people and processes even when som eof us fought the change. We also had to recruit and bring in 3 new people during this process and Steve assisted in recruiting and training them. The financial impact off our now re-organized company, will yield a positive return on this consulting investment, I am sure.
We are very pleased with the results of your teams work and I have already recommended American Management Services to other members of our CEO group who may be in need of similar re-structuring as we did. I would be willing to be a reference for your services to others based on our experience.
Robert J. Duermit, Vice President
Kinsale Contracting Group, Inc.
648 Blackhawk Drive
Westmont, IL 60559