PG Professional Golf
Thank you for the work provided by your organization to PG Professional Golf over the course of the last several months, and particularly the work of your consultants, Bob Lamp and Allan Auld.
With the help of AMS, we have reconstructed our company and put in place vital tools and processes to increase our level of profitability, team performance and the accountability of our employees. Most importantly, we had some of our key employees turn around various counterproductive behaviors. In addition, here are some of the significant items that have been implemented:
- A weekly flash report and management meeting to monitor key operating and performance metrics, allowing us to steadily progress toward our targets.
- The development of a functional organization focus to imporve our organizational performance and accountability, including designating functional area leaders and process owners. Job descriptions including measures of performance were implemented.
- Key tools directed at improving our company communications included scheduling weekly and monthly meetings, agendas and a renewal of our core company values.
- A predetermined profit plan that incorporated our actions for profit, allowing us to focus on achieving our targeted profit. Our monthly financial reviews now include analysis of key variances to our plan and corrective actions. To involve our key employees, we instituted a pay for performance program.
- A SIOP meeting has developed that will enable us to closely align our sales, operations and procurement efforts, which immediately addressed significant inefficiencies in our company.
The AFP’s we’ve defined will produce incremental operating profit to our company of more than $3.394 million over the next three years, a benefit that far exceeds the cost of the program. Our expectations have been met in a professional manner and we will be happy to recommend your firm and your consulting team to any prospective client(s).
I want to acknowledge Bob Lamp for his mentorship of my Vice President of Operations, which was a critical element in the success of this consulting engagement. Bob is an excellent consultant with a focused and organized approach.
I additionally want to recognize Allan Auld for the astute work he did reorganizing our company. Allan helped guide us to the ideal structure for our organization and played a critical role in assisting many of our key managers to accept change, and in some cases helped dramatically modify personal behaviors for the better.
Thank you for helping PG Professional Golf develop a progressive culture and an improved, synergistic business model throughout our organization.