Consulting Services That Helped Clark Electric

Danny Clark’s Experience Working With American Management Services:

I would like to commend the work and efforts provided by your organization to Clark Electric over the course of the last five months, and particularly the work of your senior consultant, Bill Williams, and the group leader, Bob Lamp.

With the help of American Management Services, we have put in place key tools and processes to increase profitability, team performance, and establish employee accountability. With the results I am seeing, I have the confidence I can grow the business again profitably. Here are some of the key items that we have implemented:

  • A weekly flash report was started to monitor key operating metrics, allowing us to manage progress toward our targets.
  • An eight-week cash forecasting process to plan and manage cash has been instrumental in planning my business cash flow.
  • We completed a thorough review of our labor rates and overhead costs and put in place targets for labor rates, recruiting, and use of temporary labor.
  • We have realized a significant improvement in labor productivity as a result of project management and man-day scheduling and planning tools.
  • We have updated our job costing and review process.
  • Our team and organization is clearly laid out, with a plan to add key staff as we grow, including a new service department and more estimating and project management. Job descriptions and reviews now include measures of performance.
  • A predetermined profit plan was completed with clear focus on margin, expense, and bottom-line profit.
  • We designed pay-for-performance plans that keep employees engaged in achieving their objectives and my company’s goals.

We expect the work we have done on this project to benefit our bottom line by more than $2.927 million over the next three years. My expectations have been met in an effective and professional manner and I will be happy to recommend American Management Services to any prospective client.

Sincerely,

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