Consulting Services That Helped J&L Catering
- Enhance Cash Management & Margin Optimization
- Streamline Labor Cost Controls
- Revamp Sales Performance
Kevin Kelly’s Experience Working With American Management Services:
We want to thank you for the guidance and assistance provided by Amserv to J&L Foodservice, Inc. over the last six months and the leadership provided by your consulting group manager, Herb Bachelder.
We have become focused on performance defined in terms of profitability under the direction and assistance of Amserv. With your company’s skills, we have implemented significant changes and improvements, including:
- A more aggressive cash management program that is accelerating the cash inflows through improved deposit requirements and follow-up
- Implemented gross margin standard through the estimating and planning process to improve profitability on all events
- Improved the focus of the sales staff on profitability while maintaining a commitment to quality service
- Implemented labor cost controls along with a scheduling process tied to booked events
- Developed a tracking system to improve visibility over leads and outstanding proposals to ensure that we don’t miss an opportunity
- Improved the effectiveness of our meetings by focusing attention on the critical status reports that have been developed to drive performance
- Completely revised the compensation structure for the sales organization to a commission program that is tied to profitability Recruited a part-time accountant to improve the needed internal financial reporting and eliminated the need for the outside accounting firm to perform the informal financial reporting service on a routine basis
- Developed a pre-determined profit plan and monthly variance reports that will enable us to monitor our financial performance closely
These processes have become ingrained in our routine and our culture. Since they will be maintained, we fully expect to see the continued benefit of the initiatives that have been implemented.
We expect to realize a return on investment of $1.5MM over the next three years due to these changes, which significantly exceeds the program’s cost.
We will be pleased to recommend your firm’s services and your consulting team to prospective clients.
Most Sincerely,
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Kevin Kelly, Chef/Owner
Ted Grady, Senior Planner/Owner - J&L Catering
- (312) 280-7900
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1639 W. Walnut St.
Chicago, Illinois 60612
