Consulting Services That Helped Kyana Packaging & Industrial Supply

Kimberly Osborne & David White’s Experience Working With American Management Services:

We want to commend the work your consultant team did in our just concluded project to help us create a high-performing sales organization to match the high-performing logistics organization we already had in place.

Your consultants: Steve Mullins and Dave Corso worked with our management team on:

1. Dashboard tracking of key business performance indicators
2. Revamped the way we managed our sales force, converting them to employees and giving us new methods and tools to plan, manage, and track performance
3. Root cause analysis of order fulfillment errors
4. Analyzed our true cost to serve customers
5. Job shop costing and Standard Operating Procedures for our manufacturing division, and in general, assisted us in improving the way we manage our employees to achieve higher performance and sales.

These changes, all when fully implemented, expect to result in a 3-year ROI benefit on this investment of $2,943,836 if all goes as planned and the economy remains strong.

Your analyst: Tony Burruano was very good in analyzing key areas of our weaknesses as well as our strengths. He was able to create a good basis for Steve and Dave to work with in order to begin our change into a high-performing sales organization.

We are pleased with the work the American Management Services Consultant team did and are willing to be a reference if ever asked.

Sincerely,