Consulting Services That Helped Precision Pharmacy LTC:

We would like to commend the work and efforts provided by you and your organization over the course of the last nine months, and particularly the work of your senior consultant and group leader.

With the help of American Management Services, we have put in place key tools and processes to increase profitability, team performance, and employee accountability. With the results we are seeing, we have the confidence that we can continue to grow the business while increasing profitability.

Key items we have implemented include:

• A pay-for-profit plan that increases productivity, quality, and accountability, supported by scoreboards that drive employee pride and performance.
• Tools to better manage the company, including flash reports, cash forecasting, and weekly financial statement analysis.
• Meeting rhythms that improve communication, accountability, and data transfer, including management, sales, and owner executive briefings.
• A sales plan designed to drive sales to $60M per year and $100M within five years.
• Job descriptions, an employee handbook, training materials, process flow charts, and functional organization charts to improve communication, accountability, and reduce turnover.
• Placing managers into better-suited roles to leverage strengths and improve performance.

We expect the work completed on this project to benefit our bottom line by more than double the initial estimate of $4.4M within three years. Our expectations have been met effectively and professionally, and we are happy to recommend American Management Services to any prospective clients.